Dated: December 24, 2024
I would like to start with apologizing for the delay in posting something on Thea’s website regarding the shipping update! I was emailing everyone waiting for packages, but my health went south and I have not been well. I am slowly coming back, but this is easier to do than individually email multiple people (even using copy and paste).
The recent Canada Post strike hit us rather hard. We understand and respect the workers stance, but it was very frustrating being caught in the middle and it causing havoc with customers waiting on orders and sales in general as we had to close the store down!
The strike officially ended December 17th! We chose to hold back sending the packages because Canada Post was very backed up and it would take time to work through packages sitting in their warehouses/network and the influx that would come from everyone that was waiting. Add in the holidays and it is a recipe for potential disaster! We figured it would be best to keep the packages with us until the new year when things level out and they are more caught up!
While the strike was on we learned of changes to the European Union shipping rules, and with these changes it has left us no choice but to completely close off shipping to the EU permanently. We are truly sorry for this!
As for the sale we had going, we were planning to continue it but with how much the strike affected us financially we will not be having it go forward in the new year. A few items that we have a LOT of stock of we will keep at a lower price, but most items will go back up. We hope people can understand this.
To sum up:
– Current packages waiting to be shipped out are planned to go January 6th
– Store will reopen January 6th with new items and prices adjusted
Please check back in the coming days to see what items will be available and prices.